(Translated by Google) I'm happy living in the apartments. The utilities are a bit expensive, but no one bothers me. Alasha is an amazing person; I think the other office employees should learn how to treat people. Something that bothers me is the change in the rent payment app, as it doesn't work well. I'm one of those people who pays their rent before anything else, and it turns out that because this app isn't working properly, I've ended up with late payments of up to nine days, which is illogical. They want to charge me for the days I paid on time, even though the system shows I paid on time. But when I talk to the administrator, I'm considered a defaulter, and she doesn't take the time to look into the reasons why things are the way they are. Now I had a change of apartment arranged for today, and it turns out it can't be done because it's not ready yet. The administrator says I have to pay for the extra days I'll be staying in the one I'm in. Logically, I understand that this isn't the case, since they gave me a date and a payment estimate. It's not fair that at the last minute they come up with the numbers changing. This delay isn't my fault. I planned this change about two weeks ago. I asked for time off work and requested help with cleaning, all for this weekend, and now they're raising the prices and I don't have the time they say I need to make the change. They forget that we work and depend on others for our time.
(Original)
Estoy contenta viviendo en los apartamentos. Algo costoso los servicios pero nadie molesta.Alasha es una perSona increible,pienso que los demás empleados de oficina deberÃan aprender a tratar las personas.algo que me molesta,es el cambio de aplicación para pagar e l arriendo ya que no funciona bien. Soy de las que paga su arriendo ntes de cualquier cosa y resulta que por esta plicacion no servir bien resultaron pagos de mora con una altura de dÃas de asta 9 algo ilogico.me quieren cobrar el cual yo tengo en el sistema los dÃas que realice puntual. Pero hablando con la administradora soy incumplida,ella no se toma el tiempo de ver el porque las cosas. Ahora tenÃa un cambio de apartamento gestionado para el dÃa de hoy y resulta ser que no se puede, pues aun no esta listo, dice la administradora que debo pagar los dÃas demás que me quedaré en el que estoy. En tiendo por lógica, que esto no es asÃ, ya que ellos me dieron una fecha y un calculo para pagar no es justo que a última hora salgan con que los números cambian este retraso no es mi culpa.tenia planeado este cambio hace aproximadamente 2 semanas pedà permiso en el trabajo pedà ayuda para pasarme aseo todo para este din de semana y ahora me suben valores y no tengo el tiempo que ellos me indican para el cambio.se les olvida que trabajamos y dependemos de otros para nuestro tiempo.
Patricia Poveda
July 24, 2026
